Refund policy

Refunds on Services: If you were not pleased with your service, please let us know before leaving so that together we can remedy your displeasure. We do not refund services, but want you to be 100% satisfied before leaving Skinderlust. Refunds on Products: Sheet Masks are non-refundable. For all other items: If you are not 100% satisfied with your purchase, you can return and exchange the product for another one of equal or lesser value. Please keep the following in mind when returning product: • Skinderlust must be advised of dissatisfaction of a product within 10 days of original purchase. • The actual product must be returned to Skinderlust within 30 days of the dissatisfaction for exchange of another product. • Returned products must be at least 90% full. • The customer will be responsible for postage or delivery charges of the returned product. • Skinderlust will deliver the new, exchanged product free of delivery charges.